Frictionless Retail Shopping and Catalog Browsing
In modern retail, customer convenience and store engagement are key metrics. Decathlon, one of the world's leading sports equipment retailers, wanted to remove checkout bottlenecks, make inventory discovery interactive, and help customers browse their massive product catalog effortlessly.
Deploying Breez self-service retail kiosks solved these challenges, creating an immersive, faster, and highly autonomous in-store shopping experience.
Enhancing Catalog Discovery and Instant Checkout
The Breez retail kiosk solution integrates directly with Decathlon's live inventory management database. This enables guests to scan barcodes, view product specifications, find matching sizes, check aisle locations, and make payments directly at the terminal.
- Self-Service Browsing: Interactive category lists and sizing advisors help customers find what they need without waiting for store associates.
- Live Stock Verification: Instantly check product availability in the local store or neighboring locations.
- Unified Payments: Integrated RFID and card terminal support enables tap-and-go contactless transactions in seconds.
Impacting the Store Journey
With Breez kiosks, Decathlon has reduced queues at central cashier counters during holiday peaks and weekend rushes, allowing store associates to step out and assist customers with styling and advisory roles instead of administrative barcode scanning.